Keep the back up button held down for a further 30 seconds while the.While still holding down the backup button, switch the Sky box on.Next, press and hold down the backup button on the Sky box.Leave the Sky box off for a few minutes.While holding down the standby button on your remote, switch your.If this hasn’t solved the issue and your box still isn’t working, try updating the software on your Sky box. If the reboot was successful, the light on your Sky box will be green, and you will be greeted by the Sky welcome channel. Leave the box and connected devices off for a few minutes.Check that all the lights on the Sky box have completely disappeared.Turn off all devices connected to the Sky box (this might include.Turn off your Sky box directly at the mains.Having problems with your Sky+ box or Sky Q box? First try to reset it with these simple steps.
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